PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful PayPal payment, a payment advice will be automatically generated to Afristoricals system for your order. We accept all major Credit/Debit cards, PayPal and Stripe payments. Afristoricals ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired products, it is recommended that you make your payment within 60 minutes of checking out.
Delivery Terms and Conditions If you are provided with a delivery date on the checkout page, your shipping fees may be refunded if Afristoricals misses the promised delivery date. To qualify for a delivery refund if: • The method of shipping selected must be advertised on a product detail page. • The order is shipped to an eligible address. • Your confirmed delivery date is included in your order confirmation E-mail. • Your credit or debit card has been successfully charged on the checkout page. • The delivery refund does not apply if the BOB misses our promised delivery date as a result of unforeseen circumstances outside of our control, such as a strike, natural disaster or severe winter storm. Our Delivery Policy Returns or exchanges for items purchased from us will be scheduled by Afristoricals.
Refund Policy You may return most new, unopened items sold within 30 days of delivery for a full refund. During the holidays, items shipped between November 1st and December 31st can be returned until January 31st. Our Return Policy When you order from Afristoricals, your return is handled by us. You can view the return policy of afriZone.SHOP before you purchase an item by viewing the Returns and Refunds Policy section of our profile page.
FAQ How Can I Change My Shipping Address? By default, the last used shipping address will be saved into to your afriZone account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to. Why Is There A Checkout Limit? / What Are All The Checkout Limits? afriZone is a popular spot and gets lots of shoppers at a time. These limits are in place to make sure everyone has a good time trying and purchasing their products. How Can I Track My Orders & Payment? After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt of your order. How Do I Cancel My Orders Before I Make A Payment? After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. How Long Will It Take For My Order To Arrive After I Make Payment? Members who ship their orders within the United Kingdom should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order. How Much Is The Delivery Fee The delivery fee varies and is set by each BOB. How Do You Ship My Orders? All your orders are sent via DHL, DPD and Royal Mail. How Do I Make Payments Using PayPal? How Does It Work? PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful PayPal payment, a payment advice will be automatically generated to afriZone system for your order. It's fast, easy & secure. What Are The Payment Methods Available? We accept all major Credit/Debit cards, PayPal and Stripe payments. Can I Pay Using PayPal Without A PayPal Account? Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal. By using PayPal, we can process & deliver your orders to you in a shorter time. PayPal is the easiest & most secure way to make payment online. No account needed. For more details, click here to see how PayPal works for you. Why Must I Make Payment Immediately At Checkout? afriZone ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired products, it is recommended that you make your payment within 60 minutes of checking out. What Happens If There's Been A Delivery Mishap To My Order? (Damaged Or Lost Delivery) We take such matters very seriously and will look into individual cases thoroughly. Any products that falls short of our standards should not be thrown away before taking photo proof and emailing the photo of the affected product and your D.O (Delivery Order) to us at info@UmojApp.com. We regret to inform you that no refunds will be given for orders that fall under the below categories. 1. In the event of damaged samples received, we will require photo proof of the affected samples and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the product to you at no cost, subject to availability. In light of this, any product that falls into this category should not be thrown away before taking photo proof and emailing the photo to us at info@UmojApp.com. 2. In the event of lost mail, we will try to locate the delivery with the relevant carrier and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability.
Afristoricals, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom